Basic Support
- 24/7 monitoring
- Immediate interventions
- Pay only if we need to take action
- For maximum flexibility
- You only pay extra when we need to intervene
Remote Support
- All features from the Basic Support plan
- Unlimited remote support
- Control your IT costs
- Optimal protection...
- Your costs are under control
Full Support
- All features from the Remote Support plan
- Unlimited remote and onsite support
- The 100% predictable IT budget
- Your all-inclusive solution
- Your budget 100% under control
- Unlimited calls and interventions
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Your IT service
A complete team of IT specialists , with varied experiences and skills.
Accessible EVERY working day of the year ... and which costs you much less than having internal collaborators. -
Access to support
Access to telephone support Monday to Friday from 8 a.m. to 6 p.m. .
Also accessible by email 24H / 24H. -
Rapid interventions
This is one of our strengths: we respond immediately and will not let you down.
And if for some reason we really can't respond immediately, we'll get back to you ASAP. -
24/7 monitoring and alerts
We monitor your equipment and immediately receive alerts in the event of a problem.
So we can often intervene before you even notice something is wrong . -
Backups under control
We monitor your backup system daily.
In the event of a problem, we react immediately.
FREE AND WITHOUT OBLIGATION
GET YOUR TAILOR-MADE AUDIT
We will analyze your IT situation, listen to your needs and wishes and provide you with a report containing recommendations and a support offer.