secure and efficient IT infrastructure.
24 hours a day, 7 days a week, 365 days a year.
-
A trusted partner
Your IT partner has the keys to your house. He must earn your trust.
For Novabee, guaranteeing your IT security and acting in full transparency are the basic commitments: we aim for a long-term partnership. -
Really accessible
We answer you clearly and directly: IT jargon is banned.
We answer you quickly and over a wide opening range (Monday to Friday 8:00 a.m. to 6:00 p.m.).
Duty service is available for emergencies outside business hours. -
Agile
Acquisition of a large client, internal reorganization, new methods ... your IT needs change. We know how to anticipate these changes and manage them. Your internal resources are thus focused on their core business.
In addition, an internal employee may fall ill, go on leave, or simply have other priorities ... Not us. -
Versatile AND expert
An efficient IT department requires expertise in a variety of areas.
Difficult for 1, or even 2, internal collaborators to match the experience and variety of skills of our team!
Keep your professionalism, your availability, as well as your understanding of the problems described by ‘illiterates’.
My client had to be by my side. Problem: access to the website was not working! I contacted Novabee.
They reacted within 5 minutes by taking control of my computer remotely and resolved the problem.
My client was delighted and this spared me an extra appointment.
The mailbox was created the same day and I received an answer within fifteen minutes with all the necessary explanations to access it.
YOU ARE FRIENDLY AND REACTIVE – 10/10!
We were able to keep only one server while enjoying all its advantages remotely.
Very proactive and professional.
After searching our emails, we called on Novabee, who informed us that a few weeks ago, the former manager had removed them from their duties.
The entire Novabee team gave us a lot of support to put the entire IT system back in place, reviewed the options with us to improve the security of our tool, and even got on-site to teach me how to deal with our computer system.
There are no idiotic questions! You always take the time to solve the problem, should it be important or much less.
FREE AND WITHOUT OBLIGATION
GET YOUR TAILOR-MADE AUDIT
We will analyze your IT situation, listen to your needs and wishes and provide you with a report containing recommendations and a support offer.